Nvidia delivers official statement on melting RTX 4090 power cables

Bridget J. Sims

A hot potato: Electrical power provide-related controversy has surrounded Nvidia’s monstrous new flagship graphics card considering the fact that prior to it launched. Consumers recently criticized the firm immediately after stories of melting energy cables, but Nvidia claims only a handful of incidents happened and that it was consumer error to blame.

Nvidia issued an formal statement today relating to scenarios of melting electric power cords for the GeForce RTX 4090. The organization is knowledgeable of about 50 instances around the globe, boasting they consequence from buyers improperly plugging in the cables.

The difficulty began in late Oct when Reddit users claimed electric power connectors for the 4090 melting on the end of the cable and the GPU’s relationship port. Suspicion swiftly shifted toward the electric power adaptors Nvidia delivered with the cards to make them suitable with more mature power supplies.

The RTX 4090’s 16-pin 12VHPWR cables are intended for ATX 3. PSUs, but Nvidia knew lots of buyers wouldn’t want to spend more dollars upgrading from their ATX 2. models. Numerous stores have criticized the firm’s adapter solution.

In September, the Peripheral Element Interconnect Specific Interest Team (PCI-SIG) raised a possible over-present difficulty with the adaptors that Nvidia promises it mounted. An investigation by Igor’s Lab discovered that the adaptors are so fragile that plugging or unplugging them can injury the connections. Cable supplier CableMod warned that bending the cables at a shorter length is unsafe.

Even so, a Avid gamers Nexus investigation arrived closer to Nvidia’s conclusion. It explained troubles only take place when the connector is pulled at an angle or partly disconnected. The difficulty could also involve foreign object debris. Like Nvidia, Players Nexus estimates the 4090 has an really small failure charge.

The controversy escalated more when person Lucas Genova submitted a course-action lawsuit towards Nvidia, accusing the business of committing fraud by distributing perilous, defective adaptors. Irrespective of conclusions blaming person mistake, Genova statements his practical experience with GPU installation ensured he made use of ideal practices.

It appears that Nvidia’s adaptors are protected for most folks if properly linked. Users who usually are not sure about the pack-in adaptors can uncover third-get together alternatives or upgrade to an ATX 3. PSU, which does not have to have an adapter for the RTX 4090. Right after paying out about $1,600 for the graphics card, dropping a lot less than $200 on a PSU is a smaller added phase.

Even though AMD tacitly admitted that none of its new RDNA 3 GPUs can instantly compete with the 4090, it can assert that they do not will need adapters for use with ATX 2. electric power supplies. The Radeon RX 7900 XTX and XT launch on December 13 for $999 and $899, respectively.

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